Tenseien

Booked a one night, two meals at Detianchengyuan. Let's talk about the advantages first: the hotel is very clean, you have to take off your shoes when you enter the store, and the waiter has to wipe the wheels of the trolley case with a cloth! Check-in starts at 12 noon, which is earlier than other hotels. We arrived at 10:30 in the morning, stored our luggage first, and took the mountain tram up the mountain. The dinner that day and the breakfast the next day were both buffets, and the quality was good! Rich in variety, fresh in ingredients, and many choices. Let's talk about the disadvantages: To be precise, this is not a strictly Japanese hot spring hotel! Both the room area and layout are different from the hot spring hotels in Toya and Noboribetsu that I experienced in Hokkaido before, and the price is much more expensive than Hokkaido! Because of the tour in Owakudani and Lake Ashi, it was already past 5 pm when I returned to the hotel to check in. There was no Chinese service, so I relied on translation software to communicate, which delayed a lot of time. Dinner starts at 19:30 and ends at 21:00 (only 1.5 hours). To reserve a family private bath (30 minutes), it either starts at 19:00 or 21:45, and there is an additional 2,000 yen private bath fee! Thinking that the 19:00 one would affect the dinner time, and the 21:45 one would be too late to affect the rest, so I gave up decisively in the end! I was in a bad mood! I had to queue up for dinner, and the waiter led me to the table, which delayed some time. The actual meal was only 1 hour (friends had to arrive at the restaurant in advance, otherwise it would affect the meal time)! When dining, I found that some guests were drinking draft beer, so I went to the counter to get drinks, but the waiter refused to give it to me! I saw other guests getting beer. I was very confused, so I used the translation software to ask if I had to pay to buy it separately? No one responded to me. Just as I kept asking, someone who seemed to be a foreman came over and took me back to my table. He asked me to show my room key card, and then told me that I would be charged separately for drinking beer. As a result, I asked for a large glass of beer, and when I checked out the next day, I was charged 1,080 yen for beer (plus 300 yen for hot spring tax). The whole process was inexplicable, and simple things were made so complicated. Of course, there were also some language barriers. Some people say that Japanese people are rigid in doing things, but in the more than 10 days I was in Japan, only this hotel had difficulty in communication! It affected my mood for playing! Let me talk about the location of the hotel again. When placing an order, I referred to the comments that it said that it would take about 10 minutes to walk from the station to the hotel. This is nonsense! It is at least 2 kilometers away from Yumoto Station to the hotel. It is basically at the innermost of the hot spring street hotel group, and it is uphill all the way! Friends with large luggage should pay attention and be cautious when placing orders. It is too tiring! There is a minibus shuttle between the hotel and Yumoto Station (200 yen per person one way), but the shuttle time is not easy to grasp. It is gone at 5 pm! In short, this hotel is the most frustrating in this more than 10-day trip to Kansai and Kanto!